...about PAS43 & ISO9001

In order to meet legislation, standards and best practice and in the best interests of the public, there is a need to promote standards of safety amongst road recovery operators...

About Acreditation IMAGE

WHAT IS PAS 43 certification ?
Pas 43 is the industry standard for the recovery and breakdown industry.

→ This standard is a requirement for most club and insurance work as well as police contracts.
→ The standard accreditation is achieved through inspection by a UCAS accredited inspection body.
→ To be a certified company you will need to meet the recommendation’s laid down in PAS 43.

In short this means the following must be achieved

→ Operatives and all staff are trained to the required standard.
→ Vehicles and all associated equipment tested and certified to the required standard. (LOLA)
→ All vehicles and equipment inspected and serviced to the agreed standards and time table.
→ All vehicle livery and lighting has to be to standards agreed.
→ All records to be kept to the standards agreed.
→ All management systems and documentation has to be to the required standard.
→ Insurance is to be to required standard.
→ All safety management systems to be in place and fully monitored to required standards

For the end user/customer this means the following…
Using a Pas 43 certified company is the only way you will know the recovery/breakdown service you are using has achieved the minimum standards that are excepted safe practices. That they are trained correctly to undertake the operations your vehicle requires. That they have in place the correct insurance to carry out the work your vehicle requires. That the recovery vehicle is a fully licensed and legal vehicle that conforms to legal standards. and is maintained to a high standard. Keep full and correct information on every incident undertaken. ( this may be required at a later time by you or your insurance company or solicitor etc.

What is ISO9001 ?
Most of the international standards begin with the letters “ISO”, the acronym for the “International Organisation for Standardisation.” This worldwide federation of 110 national standards bodies works to promote the growth of manufacturing, trade and communication among business operations worldwide, through the development of generic quality standards.

The most widely recognised standard is ISO 9001, a basic quality management system that can be used in industries of any size, anywhere in the world. Registration to ISO 9001 (or other quality/management standards) provides objective proof that a business has implemented an effective quality management system, and that it satisfies all of the requirements of the applicable standard.

An external, impartial expert called a registrar or CB (Certification Body) conducts an on-site audit to determine whether or not a company is in conformance to the standard. If they are found to be in conformance, they will be issued a certificate showing their address, scope of operations and the seals of the accreditation bodies that give the registrar its legitimacy.